Problem Logging In To Library Computer


Issue

Customer was not able to log into one of the computers at the McKeldin Library.

Environment

Mac desktop computers in the McKeldin library.

Resolution

Look for a different computer that does not have a red circle next to the username field.

Cause

Can't log into computer after verifying correct username and password. They received an error:  network accounts unavailable.

Library computers that have a red circle next to the username field are unable to be logged into.